we had a user send out a email that needs to be deleted or recalled
I am the admin of our company in office 365 and the email only went to people in our domain
what is the best way to delete it?
52 Answers
The easiest (probably only way) to do a proper recall is from a full Outlook 2010+ client, while logged in as the user.
Then just open the sent email, and them Message tab -> Actions -> Recall message.
More Info: Recall or replace an email message that you sent
There's no way to recall a message via Outlook Web Access at this time (that I'm aware of).
If you have PowerShell access to the Exchange server, you could use PS to search for all messages in a mail database with a specific title, from a specific user, in a specific date range, and delete those.
More Info: Search-Mailbox cmdlet
1You can delete an email across all users accounts with PowerShell if you are using Office 365. Refer to this article:
1